ResourceBank – recruitment solutions partner

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	"The ResourceBank team have worked tirelessly to understand the Kerry Foods' business and our recruitment needs and have demonstrated a true business partnering approach. Sarah Brook, Head of Talent & Engagement, Kerry Foods


	"The Pitney Bowes Recruitment Team is made up of nine people and all of them have had to build relationships with the Pitney Bowes’ Managers. Through the strength of these relationships, we have seen real benefits of RPO (Recruitment Process Outsourcing). We have seen significant improvements in the recruitment process, the quality of the candidates and the feedback from the Managers. “The Pitney Bowes Recruitment Team is now embedded within our business. Team members sit either with the HR team or within the various business divisions, participate in management meetings and attend company events. They are seen by the business as part of the HR function as opposed to a separate outsourced organisation.” Jon Forde, HR Director, Pitney Bowes


	"Working with ResourceBank has taken the hassle factor out of recruitment. We no longer spend hours researching the best place to advertise and sifting through vast amounts of applications. This is all taken care of in a professional and cost effective manner by a team dedicated to representing our brands and selecting candidates that best suit our requirements." Maxine Burgess, HR Manager, Aga & Fired Earth


	“Since working with ResourceBank, World Duty Free has reduced retail recruitment costs by 25%. However, our partnership with ResourceBank offers far more than just value for money - they have really helped us to employ better quality candidates. Prior to ResourceBank, our retail staff retention rate was 28%, now it is just below 20% - a very good figure for a retail business.” By providing us with excellent candidates for junior retail positions, ResourceBank is also providing us with our managers for the future". Geoff Hall, Head of HR Operations, World Duty Free.


	"The most groundbreaking initiative they introduced for us was the online talent screener. For the first time ever, Wyevale had a benchmark standard to recruit to and this helped us to improve the calibre of our retail employees. The ResourceBank team has become a valued extension of our in-house team. They deliver a consistent and professional service". Peter Brigden, Retail Director, Wyevale Garden Centres.


	“We’re getting better service and it’s cheaper,” he said. “It’s been an unqualified success. I’m surprised that so many more people haven’t done it.” “We have saved hundreds of thousands of pounds and the service is better; now when a manager rings up, he’s not speaking to a harassed HR manager but a dedicated person with a very clear procedure. It’s driven by data – which we never had.” “The one thing that kills you as an HR person is recruitment because it’s just so time-consuming. Our ability to meet recruitment needs without doing the work ourselves has been an absolute blessing.” Rick Woodward, learning and development director, Kimberly-Clark.


	“HR in Brighton probably heaved a sigh of relief. We’ve been able to improve our service on other key HR issues because we haven’t been spending our time doing recruitment. We had generalists doing the job on an ad hoc basis, but now we have people who do it day in, day out. They have a much better feel for the culture and the role.” Tony Butler, HR manager, Kimberly-Clark


	“The outsourced approach had a lot of appeal in terms of standardising processes across all businesses and attracting a higher calibre of candidates. Finding the right partner was critical to the success. We are not a massive organisation in the UK, so I didn’t want to work with any of the very large outsourced recruitment specialists where we may not get such high levels of service.” “ResourceBank really impressed us with its willingness to tailor a solution to suit our needs.” “Previously recruitment was haphazard across the organisation. We had set up excellent in-house training and development schemes – yet these were of limited value if we couldn’t recruit the right people into the business. Since partnering with ResourceBank, we have thorough processes and systems in place, which enable us to be far more efficient and allow us to recruit more effectively.” “All candidates, whether they are offered roles or not, are communicated with in a professional manner and on a timely basis. This means that they have a positive experience of Aliaxis as a business, are more likely to accept the job if offered, and are keen to find out about other roles within the group if they are not successful. The ARC team also interviews our internal candidates for promotions, benchmarking them against external candidates. If internal candidates are successful, they really feel they have earned their promotion.” “The ARC logs all candidate details onto a bespoke database. By building an exclusive Aliaxis candidate bank, ResourceBank has created an invaluable tool for speeding up the recruitment process. For example, a candidate who applied for a sales manager role for Marley Plumbing was not right for the job but was ideally suited for a role at Greenwood Air Management.” “As an added bonus, we are also saving £90,000 per year. We are really driving the company forward with this new approach to recruitment.” Claire Silvester – head of HR in the UK, Aliaxis


	"Critically, the Magnet brand is positively reinforced by the MRC team at ResourceBank as most people think they actually work at Magnet. ResourceBank presents our brand in the most professional way possible and are a valued extension of our team. All applicants will be left with a very good impression of Magnet, whether they get the job or not" Peter Kane, Retail Sales Director, Magnet


	"The MRC is an all encompassing, trusted service and retention levels are very high because ResourceBank understands our culture and our needs perfectly". Karen Gregory, HR Director, Magnet.


	"As our outsourced recruitment partners, ResourceBank have provided a first class service. They offer potential colleagues a very professional image of our Company and have worked closely with us to ensure that we attract, recruit and retain only the very best. Consequently, our labour turnover has significantly declined and our customers rate very highly their retail experience with Magnet. As a business, we are also able to analyse our recruitment activity and its results thoroughly due to the information systems used by ResourceBank, which gives us valuable knowledge and data when we agree our recruitment strategies. Working in partnership with ResourceBank has significantly improved the standard of our recruitment activity and delivered a well run, competitive and professional recruitment service for the Magnet Group." Marc Bertrand, Group HR & Change Director of Magnet Limited