Administration team recruitment project

ResourceBank managed the recruitment of a new team of administration staff in 3 UK locations for a leading legal business. Our dedicated team recruited high calibre candidates within a short timescale at a cost approximately 40% less than using recruitment agencies.
Project Type

Flex Resource


Charles Russell Speechlys is an international law firm headquartered in London. At the beginning of 2019 the firm undertook a restructuring of its secretarial and administration support and established a new Client Services function.

Charles Russell Speechlys has a small recruitment team which did not have the resources to support this additional level of recruitment in such a short timescale. ResourceBank presented a proposal and quotation which demonstrated approximately £40,000 of savings compared to using recruitment agencies and were appointed to run the project..

  • Legal Sector
  • Project

ResourceBank established a project team with experience of the legal sector and, together with the Charles Russell Speechlys resourcing team, created a project plan which mapped out an 8-week schedule. This included the creation of job specification, job adverts and candidate specifications, a recruitment video, advertising of vacancies on selected digital and social channels and liaising with CRS HR team to ensure formal offer is produced and accepted.

0 Applications Received

More than 600 applications were received and every one was assessed against agreed criteria. Of these, 140 candidates had initial telephone conversations (pre-screens) with 98 going onto full telephone interviews.

0 Candidates Assesed

Suitable candidates were invited to assessment centres spread over 5 days. These were organised and delivered by the RBR team.

0 Candidates Offered

20 of the candidates offered accepted and a further 2 candidates were offered (and accepted) more senior roles. All roles were filled on schedule and to date have a 100% retention rate. This offered savings of £40,000 compared to using recruitment agencies
“Using ResourceBank was a new approach for us but we are delighted by the results. The quality and suitability of the candidates was exactly what we were looking for. The ResourceBank team provided an excellent level of candidate care throughout the interview and assessment process – indeed most of the candidates thought that they were full time Charles Russell Speechlys employees and we feel this really helped to build engagement and a high level of successful hire. The fixed project cost meant that we saved significantly compared to using traditional contingency recruitment agencies and we will definitely use ResourceBank again for any similar project need.”
Hayley Halvatzis Resourcing Manager for Charles Russell Speechlys

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    Melody Hermon Client Services Manager

    Melody Hermon

    Client Services Manager