Sourcing HR professionals to lead new structure

Following the acquisitions of Robert Wiseman Dairies and Dairy Crest, Müller UK had grown from a marketing / sales orientated business employing around 700 staff into one of the largest dairy companies in the UK with 12,000 employees at many locations throughout the UK.


Project Type

Executive Search


A new HR structure was planned involving the appointment of key company-wide positions in Head Office together with a number of HR Business Partners for each main area of the business. There were a number of existing HR staff within the business but, due to the growth and position of the integrated UK organisation, new external staff from who could bring in expertise of working within a large distributed organisation were required, and quickly.

  • Food Industry
  • Executive Search

ResourceBank had supported Müller UK with the recruitment of staff at its Market Drayton office and, following a meeting with the new Müller HR Director, ResourceBank was retained to search for and shortlist candidates to staff up the new HR organisation. ResourceBank assisted Müller to develop full job descriptions and ideal personality profiles for nine roles including the head of HR Shared Services and Talent Development.

The Solution

ResourceBank launched a multichannel campaign to identify potential candidates.  Branded advertising was supported by a significant search and networking programme led by Emma utilising her extensive  HR talent pool.  While Müller is a leading branded FMCG business, the HR Director was more interested in sourcing HR professionals with the expertise, personality and attitude to drive forward the new integrated HR strategy.   Emma therefore focussed her search on identifying candidates with strong communication skills, commercial outlook, experience of  culture change and a track record in the specific HR expertise.

Within a few weeks of the project launching,  candidate long-lists had been developed for all key vacancies.  We then screened and then interviewed all candidates in person in order to assess cultural and personality fit to the Müller values.  We were then able to present a shortlist of between 2 and 4 candidates for each all vacancy to the Müller HR Director.

The candidates were from a variety of backgrounds and sector including public sector, manufacturing, engineering and media, but all had the personal qualities and competencies required to succeed at Müller.

Final interviews were arranged, and six candidates accepted offers.  The remaining roles were filled within two months.

The Outcome

As a result of the fast, effective and tailored recruitment services provided by ResourceBank Executive, the HR Director was able to establish the new integrated HR function on schedule, supporting the new Müller Wiseman organisation during a phase of development and change.

ResourceBank has also been retained to work on a number of other projects for Müller including the provision of Exit Interviews across the business and the recruitment of specialists within Finance, IT and Engineering.

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    Richard Pearson Managing Director

    Richard Pearson

    Managing Director