Coats plc – Global Executive Recruitment

ResourceBank provides a global executive recruitment service for Coats incorporating in-house sourcing specialists and a fully integrated careers portal enabling high quality talent attraction with management control.


The company

Coats is a truly global business with a heritage of innovation dating back to 1750. Coats is now the world’s leading industrial thread and consumer textile business employing 20,000 people in 70 countries and six continents.
With revenues of $1.5 billion in 2017, Coats is a growing and profitable business with a strong focus on increasing market share and building stronger partnerships.

The challenge

Executive and senior management recruitment throughout the Coats group was undertaken in a decentralised manner with no consistent approach to selection and no system or management reporting to support the function. Despite being a genuinely global business, the Coats name and brand had a low awareness among potential candidates.  Recruitment spend with agencies was high and there was no candidate management or pooling of candidates.

Solution – dedicated executive recruitment service

ResourceBank was able to propose the following bespoke solution which met Coats’ specific needs:

  • Establishment of a dedicated on-site recruitment team to perform search and sourcing for executive positions on cost-effective financial terms
  • Development of a cloud-based ATS system to enable managers to log, track and manage all recruitment efficiently
  • Design and creation of an engaging executive careers website with mobile search and application portal for candidates

The ResourceBank solution also allows Coats managers throughout the world to register vacancies, advertise them on the new Coats careers website and to manage all candidate responses locally.

The solution has been implemented at the start of 2017 and has been used by Coats managers in 12 separate countries.


The benefits of the executive recruitment service are:

  • Improved quality of candidates
  • Shorter time to hire
  • Reduced administration time
  • Increased visibility of activity
  • Development of candidate “pool” for Coats senior management positions
  • Better cultural fit
  • Significant cost savings on agency and executive search spend


Global careers site with mobile application functionality

ResourceBank has created a new careers website to attract and engage candidates to Coats.  The site is fully responsive and allows candidates to apply for jobs with their LinkedIn profile.