Wolseley – RPO project


ResourceBank completed an RPO recruitment project for Wolseley UK which enabled them to recruit 40 staff to launch a brand new distribution centre on schedule.



Wolseley Background

Wolseley UK is a leading supplier of plumbing and heating products. The company is organised into leading trading brands which service distinct customer groups including Plumb and Parts Center, Pipe Center and Burdens.

The Challenge

Wolseley UK had invested in a brand new, purpose built distribution centre (DC) in Measham, Leicestershire. The new facility required a workforce of nearly fifty staff—the vast majority needing to be recruited from the local population – and ResourceBank was asked to handle the project.


The project commenced on 14th July 2014 with a very tight deadline of 11th August set for the appointment of 7 warehouse operatives and a team leader. A second phase of recruitment followed with a final deadline of 12th October for the remaining roles including:

2 x Shift Managers                    Transport Team Leader

2 x Team Leader                        Maintenance Operative

2 x Stock Controller                   Helpdesk and Admin Team Leader

Operational Administrator      Helpdesk and Admin Operative

As well as 21 additional warehouse operatives.

Talent Attraction

ResourceBank appointed a dedicated team to manage and deliver the required level of support across the full recruitment process. The team quickly created advertising copy to leverage the Wolseley UK brand locally, recommended appropriate on-line testing, created candidate job briefs and full competency based interview templates for each role. Adverts were placed with generalist channels which were supplemented by Wolseley UK’s own advertising. All responses to adverts were managed through ResourceBank’s on-line application process and applicant tracking system. In addition to this we managed internal applications and any referrals.


In total the ResourceBank team managed 1,067 applications. Every application was reviewed and assessed against the agreed criteria for each position. Selected candidates were then contacted and pre-screened to ensure their suitability for the role, before being booked in for a full competency based telephone interview and on-line aptitude testing.

From this interview stage, 48% of the candidates were shortlisted for interview with Wolseley recruiting managers and from these candidates 35% were offered roles. The team acknowledged every application, and then communicated with candidates at every stage of the process. All unsuccessful candidates were given verbal feedback at each stage.


The ResourceBank team completed the recruitment project successfully in line with planned phasing. The project was completed with all candidates in post within 14 weeks of taking the initial brief on 11th July 2014, enabling the Measham distribution centre to open on schedule.

View a downloadable version of this case study here

If you have an upcoming project which needs some focussed resourcing effort then contact Richard Pearson on 01952 281900 or 07734 972684