Benefits of a warm welcome

A warm welcome is vital when it comes to new hires. Managers often underestimate the importance of a well-executed on-boarding programme which can contribute towards improved employee engagement, increased retention and improved productivity. When bringing on a new hire, a company only has one chance to make a positive first impression and show that they value their employees. Market research carried out by HR Works shows that employees introduced to a strong on-boarding programme are much more likely to stay with the organisation after three years.

Engage employees early on

A good on-boarding programme educates and engages employees even before day one. Research carried out by Aberdeen Group shows 35% of ‘best-in-class’ companies begin the on-boarding process before the new starter’s first day. Allowing new starters an insight into their role, company benefits and business objectives before they start familiarises them with company culture early on. Results from the same survey also suggests up to 60% of companies make the mistake of failing to set milestones or goals for new hires. Setting realistic goals goes a long way towards fostering employee engagement and retention – up to 20% of employee turnover happens in the first 45 days therefore it’s crucial a strong on-boarding programme is set in place.

Forging relationships with employees

The most engaged employees are the ones who hold strong relationships with their managers and co-workers. An effective way to build strong connections is by assigning new starters a mentor or buddy during the on-boarding process. Effective mentoring has been demonstrated to bolster retention and job performance and is a great way to increase engagement during the first thirty days. The Aberdeen Group also discovered Manager Satisfaction increased by 20% when their employees have formal on-boarding training.

Efficiency and productivity

Once a new employee feels a high level of support and unity from those surrounding them, they are more likely to perceive a positive attitude towards the company which will encourage efficient working and productivity. A solid on-boarding program also benefits the productivity of HR Managers. A UK survey carried out on 1000 HR professionals shows 69% of them finds issuing offer letters and contracts a very timely process. This suggests an all-in-one solution for on-boarding would be beneficial to everyone and all companies should embrace technology to make the first few weeks as smooth as possible for both the employee and hiring manager.

It is imperative the on-boarding programme makes completing forms and reading documents a simple task and can be accessed quickly and easily at all times. This will help save money in terms of HR administration time, postage and paper – meaning valuable time and resources can be spent elsewhere. The reduction of print and paper will also help make a positive impact towards the environment.


Northgate On-boarding Portal

ResourceBank launched a bespoke employee on-boarding portal for RPO client, Northgate Vehicle Hire, which allows new employees direct access to everything they need to read and complete during the on-boarding process. The personalised portal can be accessed on mobile devices, tablets, and desktop PCs and has significantly reduced the time it takes to complete and return documentation.

The on-boarding portal simplifies and speeds up the whole process for new recruits resulting in a more responsive and consistent candidate experience from formal offer to day one of their new role. This improved on-boarding experience has reduced early attrition rates for Northgate and new starter engagement has significantly improved.

If you would like to find out more about how your company can benefit from a solid on-boarding programme, contact us on 01952 281900 or email to find out more.


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