Exit Interviews

Independent Exit Interviews find out why your employees really leaving

Research shows that disgruntled employees will wait until they have resigned before telling you their real reason for leaving. Even then many employees are reluctant to tell you the truth, so as not to burn bridges or risk future job references. To find out why employees are really deciding to leave the CIPD recommends engaging a third party to conduct unbiased and objective Exit Interviews.

Our Exit Interview service gets to the truth of the matter and, because of our independence, flexibility and pro-activity, we are able to get feedback from up to 90% of your leavers. We gather both qualitative and quantitative data to help you retain staff, reduce cost and improve engagement.

ResourceBank exit interview service

The ResourceBank exit interview service has the following key features:

  • Bespoke surveys to suit your business
  • A blended approach involving telephone, email and text questionnaires
  • Flexible and scalable – from 1 to 1,000 interviewees
  • Clear reporting – providing insight and trends to help you implement actions


Why use ResourceBank for your outsourced exit interviews?

We provide an independent and professional Exit Interview service, delivered by a team with a proven track record of gaining unbiased and honest feedback from exiting employees. We obtain both qualitative and quantitative data to help you to implement organisational change and achieve operational excellence.

Tangible Commercial Results
We charge sensible straight forward prices. You receive critical insight that can effect change with in your organisation.

Outsource specialists
We are specialists in bespoke outsourced projects of varying sizes and scope. We successfully deliver an effective Exit Interview service to many of our clients, including Northgate Vehicle Hire, Four Seasons Health Care, World Duty Free and European Metal Recycling .

Our people
We employ high calibre HR and ER specialists who enable us to provide an innovative quality service. We bring the best of both worlds: Specialists with commercial awareness and understanding.

Customer satisfaction
We are a highly customer focused business that prides itself on service delivery, cost effectiveness and customer satisfaction. Our teams are passionate about delivering the same high quality customer service. We consistently receive excellent feedback from customers about our teams’ ability to under-stand a business and add true value.

A bespoke and flexible service
We offer a tailored and flexible approach to creating your surveys and reports. We ensure that the service you receive suits your culture and needs and is the most appropriate and cost effective solution for your organisation.

Our process and pricing

We have a clear six-step process to delivering your outsourced exit interviews successfully and effectively.  More details can be see on the second page of our information sheet (click on image to right to view and download).

We have three different service packages; Basic, Standard and Premium, which range in price from £5 to £55 per leaver dependent on volume and frequency.

See more details about our dedicated engagement service for NHS Trusts.

If you would like to know more about our services then please contact Charlotte Todd-Smith on 07734 972 679 or email: exit.interviews@resourcebank.co.uk