Partnerships key to outstanding outsourced recruitment award
ResourceBank won the coveted Outstanding Outsourced Recruitment award at the industry leading Recruiter Awards last night.
Up against eight other leading RPO organisations, several twenty times larger than ResourceBank, we were both surprised and delighted to win the award. When announcing the award, the judges commented:
They highlighted some key achievements of the business in 2019 including:
- Excellent customer service, together with efficiencies and cost-savings led to all new 2019 clients being won through recommendation. And at the same time, ResourceBank has maintained its long-standing relationships with clients – in some cases over 15 years.
- ResourceBank is trusted to deliver RPO in sectors that are new to the company, such as new clients within Legal and Dentistry, despite having no previous sector knowledge. As a result, ResourceBank has now been recommended to others in those sectors.
- In an impressive year, ResourceBank has had the highest-ever number of vacancies recruited (5,284) – an increase of 15% on 2018, the largest number of client RPO partnership agreements (16 separate RPOs in 2019, up from 12 in 2018) and the largest number (six) of new client RPO agreements established in the year.
- The judges were impressed with the approach to the video-screening campaign for one of its long-standing clients, World Duty Free, which was looking to recruit large numbers of customer service staff to support its peaks. The new HireVue video applications introduced by ResourceBank reduced assessment time by 75% and improved candidate engagement.
Richard Pearson, Managing Director or ResourceBank sent a message out to all of the ResourceBank team announcing the award and thanking them for the achievement:
As part of the award entry, ResourceBank included case studies and testimonials from clients including Wolseley, Dental Partners and World Duty Free. These businesses have experienced some real benefits of using ResourceBank’s outsourced recruitment service. The testimonial from Stuart Lee, Head of Resourcing for Wolseley was: